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Timely Magazine > Business > Challenges of Using HoneyBook in Coaching and Why It Might Not Be the Best Fit
Business

Challenges of Using HoneyBook in Coaching and Why It Might Not Be the Best Fit

By Admin June 10, 2025 7 Min Read
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Managing a coaching business involves much more than just running sessions. You need tools that help you stay on top of client progress, billing, scheduling, and communication. While HoneyBook is a popular choice for many service-based businesses, it might not be the best fit for your coaching practice. 

Contents
Lack of Specialization for CoachesUser Experience Can Be ComplicatedLimited Payment and Billing FlexibilityLack of Integration with Coaching ToolsCustomer Support Can Be SlowNot Ideal for Long-Term Client RelationshipsConclusion

As a coach, you require more than basic management tools—you need a platform that can adapt to the unique needs of your clients and your business model.

So, why might HoneyBook fall short? In this blog, we’ll break down the key challenges of using HoneyBook for coaching and explain why it might not deliver the tailored features you’re looking for. 

In this blog, we’ll explore some of the challenges of using HoneyBook in coaching and why it may not meet all your needs. Let’s dive in!

Lack of Specialization for Coaches

HoneyBook is built to serve a variety of industries, from photographers to event planners. However, coaching requires unique tools that HoneyBook doesn’t fully support.

  • Client onboarding: HoneyBook’s onboarding process is more suited for event-based businesses, not for coaches who need personalized forms to assess a client’s goals or challenges.
  • Session tracking: While HoneyBook does allow scheduling, it doesn’t offer tools to track ongoing client progress or goals, which are essential in coaching. A tool like Simply.Coach, designed for coaches, helps you manage client progress, goals, and session outcomes in a more meaningful way

User Experience Can Be Complicated

For some coaches, HoneyBook’s interface can feel overwhelming. The platform combines a lot of features, but they aren’t always easy to use for a coaching business.

  • Feature overload: While it offers many features like contract management and invoicing, some features are hard to customize for a coaching business. For example, tracking client development or setting personalized milestones isn’t as intuitive as it could be.
  • Navigation issues: Coaches managing multiple clients or running group coaching sessions might find HoneyBook a bit confusing, especially when switching between tasks like invoicing, client management, and session planning.

Coaching-focused platforms, on the other hand, prioritize simplicity. Tools like this best honeybook alternative are designed specifically for coaches, which makes it easier to use and more intuitive for your day-to-day business operations.

Limited Payment and Billing Flexibility

HoneyBook provides solid invoicing tools, but it lacks flexibility in payment structures, which is essential for coaching businesses.

  • Limited payment flexibility: For example, if you offer different coaching packages or recurring payments, HoneyBook doesn’t offer as much flexibility as you might need. As a coach, you may want to create payment plans that are based on the number of sessions or long-term coaching packages, and HoneyBook can make this process cumbersome.
  • Global payment challenges: If you have international clients, HoneyBook’s payment system might not be the best choice. It doesn’t support as many currencies or localized payment options as platforms specifically designed for global coaches.

Other platforms are tailored for the coaching industry and offer more flexible billing and payment systems, including subscription models and package-based payments.

Lack of Integration with Coaching Tools

Many coaches rely on third-party tools for scheduling, client management, and communication. HoneyBook does offer some integrations, but it’s limited when it comes to tools specific to the coaching industry.

  • No progress tracking: Coaches need to track their clients’ progress over time. HoneyBook doesn’t have built-in tools to track client development or goals. This makes it harder for coaches to see how their clients are evolving and where they might need extra help.
  • Calendar syncing issues: While HoneyBook integrates with Google Calendar, it can struggle to sync with other scheduling tools like Calendly or Acuity, which are often preferred by coaches. This can make scheduling and managing appointments a bit of a hassle.

On the other hand, platforms like Simply.Coach offer integrations with coaching tools and video conferencing platforms, allowing you to manage everything from client progress to session scheduling all in one place.

Customer Support Can Be Slow

HoneyBook has a help center, but when you’re in a pinch and need quick support, the response can sometimes be slow or not as specific to the coaching industry.

  • General support: HoneyBook is used by a wide range of industries, so their support team may not always be able to offer the most relevant advice for coaches. You might end up explaining your issues multiple times, which can be frustrating.
  • Limited coaching expertise: Since HoneyBook is not built specifically for coaching, their customer support may lack deep knowledge of what coaches truly need, especially when dealing with complex coaching workflows.

Not Ideal for Long-Term Client Relationships

Coaching is all about building long-term relationships with clients, but HoneyBook’s focus is more on transactional tasks, such as contracts and payments. It doesn’t provide the tools needed to nurture and track long-term relationships.

  • Lack of long-term tools: HoneyBook excels in managing short-term projects but doesn’t offer much in terms of tracking long-term client progress, feedback, or goals.
  • No built-in feedback systems: Coaches often rely on client feedback to improve their sessions and understand how their clients are progressing. HoneyBook doesn’t have a built-in system for collecting feedback, which means you’ll have to use external tools.

Conclusion

HoneyBook works well for many service-based businesses, but it’s not the best fit for coaching. Its lack of customization, complex user interface, limited payment options, and absence of coaching-specific tools can make managing a coaching practice difficult.

If you’re looking for a platform that supports the unique needs of coaching, such as client progress tracking, flexible payment models, and tailored support, you might want to consider other options. For examplethis ,best honeybook alternative offers a more specialized solution designed specifically for coaches.

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